|
As a
company, we use our skills, experience, and business process, content and goal management toolsets to:
§
Design
tailored, web-enabled, workflow solutions that integrate business rules,
facilitate procedure adherence, automate process compliance (i.e.
Sarbanes-Oxley, HIPAA) and leverage our customer’s existing
information infrastructure
§
Develop
quality applications that help our customers collect, organize, manage,
analyze and retrieve business content from diverse sources such as web,
e-mail, fax, scan, COLD, EDI, office automation products and transaction
systems
§
Deliver
a comprehensive package of application software, implementation
services, user and technical documentation and training, and system
administration guidelines to insure long-term customer success
§
Develop work
measurement, monitoring and decision
protocols and to define service level goals that support the automatic
reallocation of work and work priorities based on real-time performance
metrics
§
Assist
new and continuing customers in the development and execution of upgrade
and migration plans, to benefit from new product features and functions,
and to insure non-eiStream software, hardware and peripheral
compatibility with custom eiStream applications.
§
Work with our customers to build
Data Cube sets that reflect the multi-dimensional characteristics of
work processes and support ‘slice and dice’ views of work in process
and work outcomes from a variety of perspectives
§
Assist customers in developing
simulation scenarios that reflect modifications to resources and their
outcomes on performance and profitability
§
Implement Forecasting as a
method of adapting to probable outcomes as opposed to reacting to
historical events
|