As a company, we use our skills, experience, and  business process, content and goal management toolsets to:

§         Design tailored, web-enabled, workflow solutions that integrate business rules, facilitate procedure adherence, automate process compliance (i.e. Sarbanes-Oxley, HIPAA) and leverage our customer’s existing information infrastructure

§         Develop quality applications that help our customers collect, organize, manage, analyze and retrieve business content from diverse sources such as web, e-mail, fax, scan, COLD, EDI, office automation products and transaction systems

§         Deliver a comprehensive package of application software, implementation services, user and technical documentation and training, and system administration guidelines to insure long-term customer success  

§         Develop work measurement, monitoring and decision protocols and to define service level goals that support the automatic reallocation of work and work priorities based on real-time performance metrics

§         Assist new and continuing customers in the development and execution of upgrade and migration plans, to benefit from new product features and functions, and to insure non-eiStream software, hardware and peripheral compatibility with custom eiStream applications.

§         Work with our customers to build Data Cube sets that reflect the multi-dimensional characteristics of work processes and support ‘slice and dice’ views of work in process and work outcomes from a variety of perspectives

§         Assist customers in developing simulation scenarios that reflect modifications to resources and their outcomes on performance and profitability

§         Implement Forecasting as a method of adapting to probable outcomes as opposed to reacting to historical events

 

 

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